Shipping Policy

We aim to ship all orders within 1 business day.  Most orders are sent 1st class, orders over £40 may be sent using either Royal Mail or other courier such as UPS.  These orders will require a signature.

 

Pristine.co.uk offers free shipping on all mainland UK orders.

Shipping to Europe is a flat fee of £3.50 per order.

Shipping to the USA is a flat fee of £5.50 per order.

 

Returns Policy
 

At Pristine.co.uk we want you to be completely happy with your purchase. If however, you are not completely happy with an item, we will exchange it or give you a refund, provided it is returned to us in its original condition & packaging. Please include your details (including email address & phone number) & order number. Please also ensure goods are sent to us using recorded delivery & received by us no later than 21 days after they were despatched.

 

International Shipping

Pristine offers shipping to selected countries in Europe and North America.  Currently we are serving:

Belgium

Canada

Denmark

France

Germany

Iceland

Ireland

Italy

Netherlands

Norway

Portugal

Spain

Sweden

United States

 

If you live outside of these areas and are interested in our products please contact us and let us know your requirements.

 

Shipping Charges

Shipping to Europe is a flat fee of £3.50 per order.

Shipping to the USA is a flat fee of £5.50 per order.

 

Customs Charges

For deliveries made outside of the EU, you will be responsible for any charges levied by customs.